Privacy policy

Privacy Policy

At Sunara Organics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect
When you visit our store or place an order, we may collect the following information:

  • Name, phone number, email address, and shipping address
  • Order details and payment information (processed securely; we do not store full payment card details)
  • Browsing information such as IP address, browser type, and pages visited (via cookies)

2. How We Use Your Information
We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you about your order status
  • Respond to customer service inquiries
  • Send promotional offers or updates (only if you've opted in)
  • Improve our website and customer experience

3. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings, though this may affect certain site features.

4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

  • Courier/delivery partners (to fulfill your order)
  • Payment processors (to complete transactions securely)
  • Service providers who help us operate our website (under confidentiality agreements)

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights
You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links
Our website may contain links to third-party websites (e.g., social media). We are not responsible for the privacy practices or content of these external sites.

8. Children's Privacy
Our products and website are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 sunaraorganics@gmail.com
📞 0370-8628969